DreamBig IT Solutions India Pvt Ltd recognises the
importance of maintaining your privacy. We value your privacy and
how DreamBig IT Solutions India Pvt Ltd uses and protects any
information that you give DreamBig IT Solutions India Pvt
Ltd when you use this www.wissenhive.com or the DreamBig IT Solutions India Pvt
Ltd mobile application or any other digital
medium and other offline sources of our Company. DreamBig IT Solutions India Pvt
Ltd is committed to ensure that your privacy is
protected. Should we ask you to provide certain information by
which you can be identified when using this website, then you can
be assured that it will only be used in accordance with this Privacy
Policy as it describes how we treat user information we collect from
you, the policies and procedures on the collection, use, disclosure
and protection of your information when you use our DreamBig IT Solutions India Pvt
our DreamBig IT Solutions India Pvt Ltd Platform and to our
online customers. By visiting and/or using our website, you agree to
change this policy from time to time by updating this page. You
should check this page from time to time to ensure that you are
happy with any changes.
www.wissenhive.com is a property of DreamBig IT Solutions India Pvt Ltd,
Private Limited, established under laws of India,
having its registered office at Private Limited, Uttar
Pradesh - 201301.
The term "DreamBig IT Solutions India Pvt Ltd Platform"
refers to www.wissenhive.com or the DreamBig IT Solutions India Pvt Ltd
mobile application or any other digital medium and
other offline sources.
The terms "you" and "your" refer to the user of
The term "Group" means, with respect to any person, any entity
that is controlled by such person, or any entity that controls such
person, or any entity that is under common control with such
person, whether directly or indirectly, or, in the case of a natural
person, any Relative (as such term is defined in the Companies Act,
1956 and Companies Act, 2013 to the extent applicable) of such
Please read this Policy before using the DreamBig IT Solutions India Pvt Ltd
Platform or submitting any personal information
to DreamBig IT Solutions India Pvt Ltd. This Policy is a part of
and incorporated within, and is to be read along with, the Terms of
We might collect your Name, Email, Phone, Address, IP Address
We might collect your billing name, billing address and payment
method when you buy a product/service. We NEVER collect your
credit card number or credit card expiry date or other details
pertaining to your credit card on our website. Credit card information
will be obtained and processed by our online payment
partner Stripe, INC.
We collect information you post in a public space on our DreamBig
IT Solutions India Pvt Ltd Platform or on a third-party social media
site belonging to DreamBig IT Solutions India Pvt Ltd.
We collect information as to how you interact with our Services,
preferences expressed and settings chosen. DreamBig IT Solutions India Pvt
Ltd Platform includes the DreamBig IT Solutions India Pvt Ltd
advertising services ("Ad Services"), which
may collect user activity and browsing history within the DreamBig
IT Solutions India Pvt Ltd Platform and across third-party sites
and online services, including those sites and services that include
our ad pixels ("Pixels"), widgets, plug-ins, buttons, or related
browsing information including, without limitation, your Internet
protocol (IP) address and location, your login information, browser
type and version, date and time stamp, user agent, DreamBig IT Solutions India Pvt
Ltd cookie ID (if applicable), time zone setting,
browser plug-in types and versions, operating system and platform,
and other information about user activities on the DreamBig IT Solutions India Pvt
Ltd Platform, as well as on third party sites
and services that have embedded our Pixels, widgets, plug-ins,
buttons, or related services.
We collect transaction details related to your use of our Services,
and information about your activity on the Services, including the full
Uniform Resource Locators (URL), the type of Services you
requested or provided, comments, domain names, search results
selected, number of clicks, information and pages viewed and
searched for, the order of those pages, length of your visit to our
Services, the date and time you used the Services, amount
charged, details regarding application of promotional code, methods
used to browse away from the page and any phone number used to
call our customer service number and other related transaction
DreamBig IT Solutions India Pvt Ltd mobile application
(DreamBig IT Solutions India Pvt Ltd app) may also access
metadata and other information associated with other files stored on
your mobile device. This may include, for example, photographs,
audio and video clips, personal contacts and address book
information. If you permit the DreamBig IT Solutions India Pvt
Ltd app to access the address book on your device, we may collect
names and contact information from your address book to facilitate
social interactions through our services and for other purposes
described in this Policy or at the time of consent or collection. If you
permit the DreamBig IT Solutions India Pvt Ltd app to access the
calendar on your device, we collect calendar information such as
event title and description, your response (Yes, No, Maybe), date
and time, location and number of attendees. If you are a partner
company, we will, additionally, record your calls with us made from
the device used to provide Services, related call details, SMS
details location and address details.
We may collect demographic information about you, events you like,
events you intend to participate in, tickets you buy, or any other
information provided by you during the use of DreamBig IT Solutions India Pvt
Ltd Platform. We might collect this as a part of
a survey also.
If you use DreamBig IT Solutions India Pvt Ltd Platform, we may
collect information about your IP address and the browser you're
using. We might look at what site you came from, duration of time
spent on our website, pages accessed or what site you visit when
you leave us. We might also collect the type of mobile device you
are using, or the version of the operating system your computer or
device is running.
We collect information directly from you when you register
on DreamBig IT Solutions India Pvt Ltd Platform. We also collect
information if you post a comment on DreamBig IT Solutions India
Pvt Ltd Platform or ask us a question through phone or email or
any other source of communication.
We use tracking tools like Google Analytics, Google Webmaster,
Google Cookies, Web Beacons for collecting information about
your usage of our website.
We may receive information about you from third parties, such as
other users, partners (including ad partners, analytics providers,
search information providers), or our affiliated companies or if you
use any of the other websites/apps we operate or the other
Services we provide. Users of our Ad Services and other thirdparties may share information
with us such as the cookie ID, device ID, or demographic or interest data, and information
viewed or actions taken on a third-party website, online services or
apps. For example, users of our Ad Services may also be able to
share customer list information (e.g., email or phone number) with
us to create customized audience segments for their ad campaigns.
When you sign in to DreamBig IT Solutions India Pvt Ltd Platform
with your SNS account, or otherwise connect to your SNS account
with the Services, you consent to our collection, storage, and use, in
accordance with this Policy, of the information that you make
available to us through the social media interface. This could
include, without limitation, any information that you have made
public through your social media account, information that the social
media service shares with us, or information that is disclosed during
the sign-in process. Please see your social media provider’s privacy
policy and help center for more information about how they share
information when you choose to connect your account.
If you are partner company, we may, additionally, receive feedback
and rating from other users.
We might use the information you provide to contact you for
confirmation of a purchase on DreamBig IT Solutions India Pvt
LtdPlatform or for other promotional purposes.
We might use the information you provide to carry out our
obligations arising from any contracts entered into between you and
us and to provide you with the relevant information and services.
We might use your information to confirm your registration for rendering services we offer
We might use your information to customize your experience with
us. This could include displaying content based upon your preferences. We might also use
your information to understand our
users (what they do on our Services, what features they like, how
they use them, etc.), improve the content and features of our
Services (such as by personalizing content to your interests),
process and complete your transactions, make special offers,
provide customer support, process and respond to your queries and
to generate and review reports and data about, and to conduct
research on, our user base and Service usage patterns. If you are a
partner company, we may use the information to track the progress
of your service to our customers.
We may use your information to make our website and products
better. We may combine information we get from you with
information about you we get from third parties. We may use your
information to provide you with information about services we
consider similar to those that you are already using, or have
enquired about, or may interest you. If you are a registered user, we
will contact you by electronic means (e-mail or SMS or telephone)
with information about these services.
We may use information to protect our company, our customers, or
our DreamBig IT Solutions India Pvt Ltd Platform.
We might send you information about special promotions or offers.
We might also tell you about new features or products or enroll you
in our newsletter. These might be our own offers or products, or
third-party offers or products we think you might find interesting. We
may use the information to measure or understand the effectiveness
of advertising we serve to you and others, and to deliver relevant
advertising to you.
We might send you emails or SMS about your account or purchase
of our product.
We may combine the information that we receive from third parties
with the information you give to us and information we collect about
you for the purposes set out above. Further, we may anonymize
and/or de-identify information collected from you through the
Services or via other means, including via the use of third-party web
analytic tools. As a result, our use and disclosure of aggregated
and/or de-identified information is not restricted by this Policy, and it
may be used and disclosed to others without limitation.
We analyse the log files of our DreamBig IT Solutions India Pvt
LtdPlatform that may contain Internet Protocol (IP) addresses,
browser type and language, Internet service provider (ISP),
referring, app crashes, page viewed and exit websites and
applications, operating system, date/time stamp, and clickstream
data. This helps us to administer the website, to learn about user
behavior on the site, to improve our product and services, and to
gather demographic information about our user base as a whole.
We may share your information with our vendors, consultants,
marketing partners, research firms and other service providers or
business partners, such as payment processing companies, to
support our business. For example, your information may be shared
with outside vendors to send you emails and messages or push
notifications to your devices in relation to our Services, to help us
analyze and improve the use of our Services, to process and collect
We may also use vendors for other projects, such as conducting
surveys or organizing sweepstakes for us. Some vendors may be
located outside of India.
We may work with third parties such as network advertisers to serve
advertisements on the DreamBig IT Solutions India Pvt
LtdPlatform and on third-party websites or other media (e.g., social
other tracking technologies to measure the effectiveness of their
ads and to personalize advertising content to you.
While you cannot opt out of advertising on the DreamBig IT Solutions India Pvt
Ltd Platform, you may opt out of much
interest-based advertising on third party sites and through third
party ad networks (including DoubleClick Ad Exchange, Facebook
Audience Network and Google AdSense). Opting out means that
you will no longer receive personalized ads by third parties ad
networks from which you have opted out, which is based on your
browsing information across multiple sites and online services. If
you delete cookies or change devices, your ‘opt out’ may no longer
be effective to fulfill the purpose for which you provide it.
This includes a third party who provide us various services. Our
partners use the information we give them as described in their
While you place a request to order through the DreamBig IT Solutions India Pvt
Ltd Platform, your information is provided to us
and to the vendors with whom you may choose to order. In order to
facilitate your online order processing, we provide your information
to that vendors in a similar manner as if you had made a
goods/products/food order directly with the vendors. If you provide a
mobile phone number, DreamBig IT Solutions India Pvt Ltd may
send you text messages regarding the orders delivery status.
If you are a delivery partner, we may share your name, phone
number and/or profile picture (if applicable), tracking details with
other users to provide them the Services
We may also share it if a government agency or investigatory
body or other companies assisting us, requests when we are:
Obligated under the applicable laws or in good faith to respond to
court orders and processes; or
Detecting and preventing against actual or potential occurrence of
identity theft, fraud, abuse of Services and other illegal acts;
Responding to claims that an advertisement, posting or other
content violates the intellectual property rights of a third party;
Under a duty to disclose or share your personal data in order to
protect the rights, property, or safety of the Company, our
customers, or others, or in the event of a claim or dispute relating to
your use of our Services. This includes exchanging information with
other companies and organisations for the purposes of fraud
detection and credit risk reduction.
For example, if part of our business is sold we may give our
customer list as part of that transaction. We may also share your
information with any present or future member of our "Group" (as
defined above) or affiliates for our internal business purposes
We may share your information other than as described in this
Policy if we notify you and you consent to the sharing. We will tell
you before we do this.
By using the DreamBig IT Solutions India Pvt Ltd Platform
and the Services provided therein, you agree and consent to the
collection, transfer, use, storage, disclosure and sharing of your
information as described and collected by us in accordance with this
Policy. If you do not agree with the Policy, please do not use or
access the DreamBig IT Solutions India Pvt Ltd Platform.
Our DreamBig IT Solutions India Pvt Ltd Platform and third
beacons, mobile device IDs, "flash cookies" and similar files or
technologies to collect and store information with respect to your
use of the Services and third-party websites.
Cookies are small files that are stored on your browser or device
by websites, apps, online media and advertisements. We use
cookies and similar technologies for purposes such as:
Analysing site traffic and trends, and generally understanding the
online behaviours and interests of people who interact with our
A pixel tag (also called a web beacon or clear GIF) is a tiny
graphic with a unique identifier, embedded invisibly on a webpage
(or an online ad or email), and is used to count or track things like
activity on a webpage or ad impressions or clicks, as well as to
access cookies stored on users’ computers. We use pixel tags to
measure the popularity of our various pages, features and services.
We also may include web beacons in e-mail messages or
newsletters to determine whether the message has been opened
and for other analytics.
To modify your cookie settings, please visit your browser’s
settings. By using our Services with your browser settings to accept
described in this section.
We may also allow third parties to provide audience
measurement and analytics services for us, to serve advertisements
on our behalf across the Internet, and to track and report on the
performance of those advertisements. These entities may use
cookies, web beacons, SDKs and other technologies to identify your
device when you visit the DreamBig IT Solutions India Pvt
Ltd Platform and use our Services, as well as when you visit other
online sites and services.
this section, including regarding your choices relating to such
We have in place appropriate technical and security measures
to secure the information collected by us. We use vault and
tokenization services from third party service providers to protect
the sensitive personal information provided by you. The third-party
service providers with respect to our vault and tokenization services
and our payment gateway and payment processing are compliant
with the payment card industry standard (generally referred to as
PCI compliant service providers). You are advised not to send your
full credit/debit card details through unencrypted electronic
platforms.Where we have given you (or where you have chosen) a
username and password which enables you to access certain parts
of the DreamBig IT Solutions India Pvt Ltd Platform, you are
responsible for keeping these details confidential. We ask you not to
share your password with anyone.
Please be aware that the transmission of information via the
internet is not completely secure. Although we will do our best to
protect your personal data, we cannot guarantee the security of
your data transmitted through the DreamBig IT Solutions India
Pvt LtdPlatform. Once we have received your information, we will
use strict physical, electronic, and procedural safeguards to try to
prevent unauthorised access.
You can opt out of receiving our marketing emails. To stop
receiving our promotional emails, please email
([email protected]). It may take about ____ days to
process your request. Even if you opt out of getting marketing
messages, we will still be sending you transactional messages
through email and SMS about your purchases.
The DreamBig IT Solutions India Pvt Ltd Platform may
contain links to other websites. If you click on one of the links to
third party websites, you may be taken to websites we do not
control. Any personal information about you collected whilst visiting
such websites is not governed by this Policy. DreamBig IT Solutions India Pvt
Ltd shall not be responsible for and has no
control over the practices and content of any website accessed
using the links contained on the DreamBig IT Solutions India Pvt
this policy does not apply to the privacy practices of those websites.
We are not responsible for these third party sites.
This Policy shall also not apply to any information you may
disclose to any of our service providers/service personnel which we
do not require you to disclose to us or any of our service providers
under this Policy.
In accordance with Information Technology Act 2000 and rules
made and applicable there under, the name and contact details of
the Grievance Officer are provided below:
If you choose to visit the website, your visit and any dispute over
addition to the foregoing, any disputes arising under this Policy shall
be governed by the laws of India.
Further, please note that the DreamBig IT Solutions India Pvt
Ltd Platform stores your data with the cloud platform of Digital
Ocean provided by (Name of the Service Provider), which may
store this data on their servers located India. Digital Ocean has
security measures in place to protect the loss, misuse and alteration
of the information, details of which are available
by Digital Ocean are detailed
In the event you have questions or concerns about the security
measures adopted by Digital Ocean, you can contact their data
protection/ privacy team/ legal team or designated grievance officer
at these organisations, whose contact details are available in its
address provided above.
If you have any queries relating to the processing or usage of
information provided by you in connection with this Policy or other
privacy concerns, you can email us at [email protected]
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