ITIL® Intermediate Service Transition

What you will learn

• Service transition principles
• Effective personnel management
• Service transition processes
• Plan and manage the transition
• Service transition organization
• Implement service transition
• Critical Success Factors
• Challenges and risks

Benefits

Key Benefits:

For Individuals:

• Become a AXELOS accredited ITIL Transition certified
• Become a ITIL Planning Support expert
• Become a change management expert
• More monetary returns
• Add value to your CV

For Organizations:

• The ability to adapt quickly to new requirements
• The success rate of changes and releases for the organization
• The predictions of service levels and warranties for new and changed services
• Confidence in the degree of compliance with the organization requirements during change
• Clarity of plans so the business can link their organization change plans to transition plans

Course Content

Course Details

ITIL Service Transition gives direction to the advancement and change of abilities for bringing new and changed services into upheld conditions. It depicts how to proceed ahead with transition of an organization starting with one state then onto the next while controlling related dangers and supporting organizational information for choice help. It guarantees that the value(s) recognized in the service procedure, and encoded in service configuration, are successfully transitioned with the goal that they can be acknowledged in service activity.

ITIL Service Transition depicts best practice in transition planning and support, change management, service resource and setup management, discharge and arrangement management, service approval and testing, change assessment and learning management. It gives direction on dealing with the multifaceted nature identified with changes to services and service management forms, averting undesired results while considering development.