Certified ScrumMaster® Certification Training Course (CSM®)

A Certified ScrumMaster® is a professional designated by Scrum Alliance as a Scrum practitioner who can skillfully lead project teams. A Scrum Master is not a project leader or project manager but instead, a Servant Leader who assists the team to succeed with the Scrum framework.

When it comes to being a successful Scrum Master, there are certain roles and responsibilities that need to be performed. Following are the primary roles and responsibilities of a scrum master:

• Act as a facilitator and servant leader who encourages self-organization
• Remove obstacles so that the team can focus more on work and follow practices of Scrum
• Protect the team from internal and external distractions
• Ensure a good relationship between the product owner and the team along with the members outside the team
• Set up an environment where the team can perform more effectively
• Manage the scrum process in coordination with the scrum team
• Conduct retrospective meetings
• Address team progress

The most important skills that every Scrum Master should have are as follows:

• Systems Thinking: This skill helps the Scrum Master to build a comprehensive perspective towards the whole organization as a system. 
• Facilitation ability: The Scrum Master facilitates the Scrum events for the team members to reach a high-end decision.
• Complex Problem Solving: The Scrum Master will be able to handle various complex situations while undertaking product development.
• Coaching: Team members need someone to guide and coach them to follow Scrum principles properly, which the Scrum Master does.