Posted on : 21 Dec, 2021, 08:05:22 AM
The Information Technology Infrastructure Library, or ITIL, is the leading global management of IT services. ITIL describes a service life cycle model focusing on describing specific processes and functioning during the development, design, delivery, and entire support of IT services. IT services are any IT activities that have the main goal of delivering business value to end-users, customers, and other external or internal stakeholders of the company. Examples of IT services include centralized corporate email and corporate websites based on back-end IT processes, such as network and server administration.
Our ITIL certification training familiarizes candidates with the fundamental concepts, techniques, processes, and terminologies of IT industry services and prepares them for the ITIL exam. Wissenhive’s ITIL V4 Foundation training, you will get an overview of the ITIL framework and the ITIL 4 lifecycle.
This certification is suitable for learners who are willing to acquire basic knowledge of the ITIL framework and the proper utilization for the better quality of IT service management within an association. This certification provides first-level training to learners providing, supporting or delivering IT-enabled services in digital and modern organizations.
Service Delivery Manager
Note: The average pay for an ITIL-certified candidate can grow by more than 15%.
ITIL (Information Technology Infrastructure Library) Foundation or V4 is an entry-level certification training for the globally accepted framework for ITSM (IT Service Management). The knowledge associated with the credential will enable pupils to apply the principles and processes of ITIL in your ITSM job role and expand their career prospects. ITIL 2011 Foundation, the upgraded version of ITIL V3, is the latest version of this certification.
The ITIL Foundation Examination Format covers are as follows:
Examination Result: 26 marks required to pass (out of 40 available), or 65%
In-depth Introduction to ITIL 4 (including feature, component, and benefits)
ITIL key concepts of Service Management
Stakeholders of Service Management
Service Value System
ITIL Foundation Certification Course provides pupils a firm understanding of frameworks, terminologies, core concepts, and objectives of ITSL. It focuses on five domains: improving service quality, aligning business goals, better strategies to manage risks, leading to higher customer satisfaction, and cost optimization by recording every detailed information & change for better audit and tracking, analyzing the root cause & finding a permanent fix, and working with Configuration Management Database to link incident assets.
ITIL Service Transition Certification course helps learners focus on practicing and processing management techniques and elements required to build, develop, test, implement services, and demonstrate service transactions on other IT services stages. It helps plan and manage new or revised resources generated during service design and service strategy stages of the lifecycle of ITIL Service. This program covers control and management of techniques and activities documented in Service Transition publication by controlling, validating, and releasing modules from the service workstream.
ITIL SOA certification course helps learners understand the principle for building and managing services offerings based on company specifications and requirements. This program focuses on eight different management types: services portfolio, service catalog, service level, demand, supplier, financial, security, and business relationship with the help of continuous improvement in service design, service transitions, and service operations.
Here, this article brings us to the end of the ITIL V4 Certification guide; Wissenhive covered basic information that every individual should know about and gains and updates their knowledge to the next level, according to their interest. Is there something that is stuck in your mind? Feel free “Pupils” to mention it down in the comment section, and we will get back to you as soon as possible.
ITIL V4 Certification
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